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Refund Policy

Thank you for shopping with Erba! 

We offer refunds and/or exchanges within the first 5 days of receiving your purchase, if 5 days have passed since receiving your purchase, you will not be offered a refund and/or exchange of any kind. (date starts when tracking shows it has been delivered)

Eligibility for Refunds and Exchanges:

 

  • Refunds and exchanges are offered for defective or damaged items only. 

  • Your items must be unused and in the same condition that you received it.

  • The item must be in the original packaging.

  • To complete your return or exchange for a defective or damaged item, email us at erbaclothingllc@gmail.com with your name, address, purchase date, order number, description of the defective/damaged item, and pictures.  

  • Only regular priced items may be refunded, sale items are not eligible for refunds.If your item was damaged during shipping, we will help you file a claim with the shipping carrier. 

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